Hand Crafted in Wales - Free UK Delivery - Our main email has been down for 6+Months, HUGE apologies

Shipping


All orders will be shipped via My Hermes, Royal Mail, DPD or Parcel Force.

Free shipping within the UK!

UK Light Delivery (exclduing highlands): Any delivery under 2kg will be shipped via this method. This method will be charged at £0.00. Expect delivery from 2-3 working days, after you have received a dispatched confirmation email.

UK Heavy Delivery (exclduing highlands): Any delivery between 2kg - 5kg will be shipped via this method. This method will be charged at £0.00. Expect delivery from 2-3 working days after, you have received a dispatched confirmation email.

Europe Delivery: Any delivery up to a maximum of 2.1kg will be charged at a flat rate of £15.00. Expect delivery from 3-5 working days, after you have received a dispatched confirmation email.

- Heavy Shipping - Any delivery from 2.1kg to 5kg will be charged at a flate rate of £25.00. Expect delivery from 3-5 working days, after you have received a dispatched confirmation email.

Rest of the World: Any delivery up to a maximum of 2.0kg will be charged at a flat rate of £25.00. Expect delivery from 5-10 working days, after you have received a dispatched confirmation email.

- Heavy shipping - Any delivery from 2.1kg to 5kg will be charged at a flat rate of £35.00. Expect delivery from 5-10 working days after you have received a dispatched confirmation email.

 

When you recieve your products, please check that they are not damaged before taking your product(s) off of any used courier. We will only accept returns if, you meet our Returns or Exchange policy. Please get in touch immediately, if there is any issue with your order and or product/s.

 

- Please bare in mind, all of our products our hand made by ourselves. So each piece is unique and we'll be turning as fast as we can for you.

 - For a better understanding, the weight of a Nest will be a maximum of 2kg.

- For certain countries, you may have to pay customs and tax imports on your products/s. Any cost due to this is entirely your responsibility and not Dragon Holds. Contact your local customs office for details.